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Frequently Asked Questions
Our processing time is 1-3 business days (Monday – Friday). Once your order is handed to the carrier (UPS or FedEx), standard shipping typically takes 7-12 business days to arrive.
Once your order is shipped, you will receive an email with a tracking number. You can track your order at any time via our tracking page: https://brixden.com/apps/trackorder
We work closely with UPS and FedEx to ensure your home decor items are delivered safely and efficiently.
We offer a 60-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact our support team and we'll arrange a return for you.
Once we receive and inspect your return, we will process your refund within 5 days to your original payment method.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Shop Pay, Apple Pay, and Google Pay.